We have a risk-based approach for all monitoring activities.
Routine activity that identifies any risks or anomalies will trigger further targeted activity.
Developments in the risk management services are evolving as the Clinical Advisor Service review continues. Clinical monitoring forms an essential part of our risk management activity.
The routine activities listed form the core of the non-clinical monitoring:
- contract monitoring
- exception reports
- patient questionnaires
- benefit eligibility checks
- orthodontic completion treatment monitoring