When you create a contract, if you select a 'PDS Plus' contract you'll automatically be prompted to put KPIs in.
You'll not be able to complete the creation of a contract without these.
Once selected, the KPIs must be maintained for a 12 month period and cannot be changed.
Each KPI will be weighted with a percentage value. The total percentage must add up to 100%.
There are a national set of KPI rules to select from.
Bespoke KPI rules can be created. These must be created first before selecting any national rules. The total weighting must still add up to 100%.