How do I disable a participant’s Compass account?

You can disable a participant’s Compass account if you have access in your user role.

Amending a participant in a provider record

1. Go to the ‘Provider’ folder in the Homepage menu.
2. Select ‘Provider and User Update'.
3. Select ‘Edit’ in the ‘Action’ column of the Provider ID.
4. Select the ‘Participants’ tab.
5. Select ‘Edit’ next to the participant.
6. Remove the tick from the ‘System user’ box to remove their access to this provider ID on Compass.
7. Return to the ‘Participants’ tab.
8. Use the drop-down arrow next to the ‘Edit’ button.
9. Select ‘Deactivate’.

Amending a participant in a commissioner record

1. Go to the ‘Commissioner’ folder in the Homepage menu.
2. Select ‘Commissioner Update'.
3. Select ‘Edit’ in the ‘Action’ column of the Commissioner record.
4. Select the ‘Participants’ tab.
5. Select ‘Edit’ next to the participant.
6. Remove the tick from the ‘System user’ box to remove their access to this Commissioner on Compass
7. Return to the ‘Participants’ tab.
8. Use the drop-down arrow next to the ‘Edit’ button.
9. Select ‘Deactivate’.