If you've made a replacement dental appliance under Regulation 11 but this is no longer required, you can claim for this.
Submit the claim as an incomplete Band 3 Course of Treatment (CoT) for which 12 UDA will be awarded.
The 'Regulation 11' box must not be crossed on the claim.
If the patient has had an examination or case assessment before replacing the appliance, submitting this claim as incomplete means Regulation 11 does not apply.
A Band 1 patient charge is due from non-exempt patients in respect of the examination.
If you've made a replacement orthodontic retainer but this is no longer required, the practice must not charge the patient or submit a claim for this.