Which contract do I submit my FP17 claims under if my current contract has closed or is closing and there are unfinished Courses of Treatment (CoT)?

The Commissioner must be given 3 months notice of a contract's intention to close.

The provider must make arrangements to complete all open CoT before the original contract closes.

If your contract is being closed and 'Provider Contract Change' is not being used, tell your Commissioner of any open CoTs you'll be unable to complete before the contact closes.

If 'Provider Contract Change' is being used, you can continue to submit claims as normal.

Compass will accept claims if the date of acceptance is before the contract end date or the completion date is after the new contract start date if the claim is submitted on the new contract.

Any CoT started on or after the start date of the new contract must be submitted under the new contract number.

If a claim is submitted under the old contract number after the contract has closed, patient charges or remissions must be reconciled. Your Commissioner must contact our Dental Payments Team and request the Patient Charge Revenue (PCR) is reconciled on the new contract number.