You can claim reimbursement of your business rates if both of the following apply:
- you, or in cases of partnership, one of the partners pays the business rates
- your NHS Dental Services contract value is more than £25,000
The application and any supporting evidence must be received within 3 months of the first payment being due.
If you’re paying by instalments and want to be reimbursed in a lump sum, we must receive your application and any supporting evidence within 3 months of the last instalment being paid.
If you're entitled to claim small business rates relief, this must be claimed before applying for reimbursement of business rates.
How to apply
- Login to Compass.
- Select Payments.
- Select Payment Adjustment Update.
- Select Create Payment Adjustment.
- Enter the Payment Adjustment Type 'RATES_ENG' or select it from the drop-down list.
- Select Payment Adjustment Type for Business Rates (England only) from the table.
- Enter the mandatory fields and include the full practice address and years you're applying for in the 'Narrative' box.
- Select Attachments.
- Select Add File to upload your supporting evidence.
- Select Save to complete your declaration.
Watch our YouTube video guidance for information about how to make your application.
Read the full Statement of Financial Entitlement (SFE).
Wales
Welsh applications must be sent to nwssp-primarycareservices@wales.nhs.uk.
Guidance on how to claim business rates in Wales can be found on our website.
Sending evidence
You must include a copy of your business rates demand notice as evidence.
Your application must also include evidence showing the NHS proportion claimed in the previous year.
If you’re claiming business rates for 2023/24, submit the evidence for the claim made in 2022/23. This can be in the form of a set of accounts for 2021/22 financial year or a letter from your accountant.
If you're a new practice who does not have this evidence, you must send a letter from your accountant containing the forecast of NHS proportion.
You must include the relevant receipts if you:
- pay your business rates in full
- pay your business rates in 2 payments
- request a lump sum payment covering all instalments
Reviewing your application
You must check your application status in Compass.
- Login to Compass.
- Select Payments.
- Select Payment Adjustment.
- Select Awaiting Final Approval from the ‘Payment Adjustment Status’ drop-down box.
When your application is authorised, the status will change to ‘Approved’.
Once the first payment is made the status will change to ‘Payment in Progress’.
You can view payment details if you select ‘View Payment Adjustment’ from the ‘Action’ column.
If your application is rejected, it cannot be amended. A new application is required.
Payments
The amount a provider can claim is subject to abatement based on their proportion of non-NHS income:
| Proportion of NHS income in relation to the practice’s gross income | Abatement amount |
|---|---|
| 90% or more | No abatement |
| 80% or more but less than 90% | 10% |
| 70% or more but less than 80% | 20% |
| 60% or more but less than 70% | 30% |
| 50% or more but less than 60% | 40% |
| 40% or more but less than 50% | 50% |
| 30% or more but less than 40% | 60% |
| 20% or more but less than 30% | 70% |
| 10% or more but less than 20% | 80% |
| Less than 10% | 90% |