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Complete a SD55E form if you’ve submitted information incorrectly on a AW8 application form.

Employers with Pensions Online (POL)

You can find guidance on completing the SD55E on the Employers hub.

If you receive an error message on POL which you need help with, email details of the error message to nhsbsa.pensionsemployers@nhsbsa.nhs.uk.

Incorrect bank details

It’s not possible to change bank account details on POL once they’re provided.

Ask the employee to write to NHS Pensions with the correct details including their:

  • bank sort code
  • bank account number
  • full address.
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