If you’ve been overpaid, underpaid or you believe you’re missing a payment, you’ll need to contact our Customer Payments team.
Our Customer Payments team will investigate this.
You’ll need to include:
- your practice details
- the month the claim was sent with
- details of the overpayment or underpayment
- details of the missing payment
You can send this information by email or post.
Email: repricingrequest@nhsbsa.nhs.uk
Address:
Customer Payments Team
NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN