If you have a PPC and are paying by DD, your certificate may automatically renew in the final month.
We'll write to you by email or post to tell you if the PPC will automatically renew.
If your PPC automatically renews, it will start the day after your current PPC expires.
Digital certificates will be sent by email on the day your new PPC starts.
Paper certificates will be sent by post and will arrive within 10 working days of your first payment being taken.
The DD payment date will remain the same and you'll receive a letter to confirm the exact date.
Your PPC will not automatically renew if:
- you're turning 60 within 9 months of your current certificate expiring
- the DD was set up by telephone and paid by a third-party
- there's an outstanding balance to be paid
There may be other reasons why your PPC does not automatically renew. If you want to know why or stop your current PPC from automatically renewing, contact our helpdesk.
If you need a PPC when your current certificate expires, it's your responsibility to make sure you purchase a new PPC if your certificate does not automatically renew.
If you claim prescriptions without a valid PPC, you may receive a Penalty Charge Notice (PCN).