You can claim a refund of your PPC if you become entitled to free NHS prescriptions.
Refunds must be claimed within 3 months of becoming entitled.
Refunds can only be claimed if you became entitled either:
- in the first month of a 3 month PPC
- before the last month of a 12 month PPC
Qualifying benefit or War Pension
If you receive a qualifying benefit or have a War Pension, you must send us a copy of your benefit award letter or certificate:
Email: nhsbsa.ppc1@nhsbsa.nhs.uk
Address:
Policy Refunds
NHSBSA
Bridge House
152 Pilgrim Street
Newcastle upon Tyne
NE1 6SN
If the qualifying benefit is Universal Credit (UC), we must see the award notices covering the 4 most recent assessment periods. If it's a new claim and you do not have 4 award notices, we must see all that have been received to date.
Paper PPC's must be destroyed.
Exemptions
If you have a valid exemption, contact our helpdesk to claim the refund.
Exemptions include:
- NHS Tax Credit Exemption Certificate
- HC2 certificate
- Maternity Exemption Certificate
- Medical Exemption Certificate
- being aged 60 or over
Full-time education
If you're aged 16, 17, or 18 and have returned to full-time education, you must send us a covering letter with evidence of your course.
Paper PPC's must be destroyed.