If we need more information to assess your HC1 application, we'll write to you directly with a FIL.

You can send your additional information to us by post or email.


Paper HC1:

Digital HC1:

We accept:

  • PDF
  • JPEG
  • Microsoft Word documents



Health Exemption Services
NHS Business Services Authority
Bridge House
152 Pilgrim Street
Newcastle upon Tyne

If you reply by post, you must include a covering letter with your reference number.

If we ask for evidence such as payslips or a benefit award letter, you can send a copy. If you cannot send a copy, you must include a pre-paid envelope and we'll return these to you.

Once we receive the further information, you'll receive the outcome of the assessment within 15 working days.

Check what help you could get to pay for NHS costs and apply online.