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If you paid for certain travel costs before finding out you had a qualifying benefit or exemption, you may be able to claim a refund.

Refunds must be claimed within 3 months of the date you made payment.

If the place of travel has a cashier’s office, you can claim a refund by showing your receipts and evidence of your qualifying benefit or exemption at the time of treatment.

If you cannot claim a refund at the time of treatment, complete an HC5(T) and return this with the original travel receipts.

The HC5 form tells you where to send it.

You can include multiple trips on one HC5(T) but must complete a new form for each place you've travelled.

If you drove to your appointment, you do not need to tell us the value of the fuel used. Write ‘fuel’ in the box which asks for a value.

The hospital will calculate the amount using your start and end destination.

Parking costs may be refunded if unavoidable. Contact your place of treatment before travelling to ask if this is available. This may be different depending on the hospital.

Check what help you could get to pay for NHS costs and apply online.

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