How to apply for a refund of NHS optical charges depends on the UK county you live in.
Read about who is entitled to help with their optical charges.
Refunds must be claimed within 3 months of payment.
If you're paying optical charges in instalments, you can claim a refund after you've paid the value of your optical voucher. Speak to your optician if you do not know the value of your optical voucher.
England
To apply, download, print and return a HC5 refund form with your original receipt and optical prescription. The HC5 form tells you where to send it.
To claim a refund of optical charges paid online, print and send the payment invoice with your HC5 and optical prescription.
Your refund will be paid by Bacs (Bankers Automated Clearing System) transfer. You must give your bank account details on your HC5. Your application will be returned if this is missing.
Scotland
To apply, download, print and return a HC5 refund form with your original receipt and optical prescription. The HC5 form tells you where to send it.
To claim a refund of optical charges paid online, print and send the payment invoice with your HC5 and optical prescription.
If you cannot print this form, contact Practitioner Services, 0131 275 6386.
Wales
To apply for a refund of optical charges paid, you must complete an HC5 form. Order a HC5 by calling 0345 603 1108.
The form tells you where to send it to.
In Wales, you cannot claim a refund of glasses or contact lenses bought online.
Northern Ireland
To apply for a refund of optical charges paid in Northern Ireland, you must complete an HC5 form.
You can get the form in person from your Social Security Office or Job and Benefits Office.
The form tells you where to send it to.