If you cannot login to your NHS Jobs account, make sure you're logging in on the correct webpage. 

For your account as an applicant, this is

If you've forgotten your password, you can reset it on the sign in page by selecting ‘Forgot your password’.

Your account will lock if the wrong password is entered 3 times. This will unlock automatically after 20 minutes.

If you’ve not received your password reset email:

  1. Make sure the email address used is correct.
  2. Check your junk and spam folders.
  3. Check you’re using the correct web page for the service.

If you’re using the correct web page, you can check if you have an account.

You can create a new account using the same email address. If an account already exists with that email address, you’ll receive an error message.

If you’re able to create a new account, you did not have an account in the service using this email address.

Further support and user guides are available on our website.

For bitesize video tutorials, subscribe to our NHS Jobs YouTube channel. Select the bell icon for future notifications.

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