MCP allows employers to pay employer and member contributions on a monthly basis. It replaced the GP1 or RFT1 functionality that’s available in Pensions Online (POL).
MCP allows:
- pension’s administrators to schedule payments in advance of the monthly deadline to negate late payments
- the collection of payments by Direct Debit
- access on any computer or device with an internet connection
- access to a number of organisations with one username.
Unable to login to MCP
If you forget your password or are locked out, select ‘forgotten your password’ from the log in page and follow the instructions.
If you’re still not able to access the system, contact our helpdesk at polhd@nhsbsa.nhs.uk. You must provide:
- your employing authority (EA) Code
- your username
- any error messages or a description of the issues you’re having
- the time and date you tried to access the system.
Change the primary MCP user
To change an admin user, complete the ‘Make Contribution Payment Primary User Change’ form and send it to polhd@nhsbsa.nhs.uk.
The primary user on MCP sets up and maintains standard users on the system.
Add an MCP user
To add or delete standard users, a primary user admin user must:
- Login to MCP.
- Select the ‘admin features’ in the top right corner or the screen.
- Add or delete standard users.
A standard user will have the same permissions as a primary user but cannot add and delete users.