Members of the NHS Pension Scheme may be contacted by text message for queries about:
- awards and retirement applications
- bereavements
- transfers
- scheme pays
- Pensions on Divorce (POD)
- ill health
- complaints
- refunds
- nomination requests
- pensioner payroll
- scheme access
- Public Service Pensions Remedy also known as McCloud
- post service and scanning
The text message will be sent from ‘NHSPensions’.
You may also receive an email providing more information about your query.
You’ll never be asked to:
- dial a premium rate number
- make a payment
- provide your bank details
- provide any other personal information such as social media identities or login details