You can set up a DD on our website.
You must confirm you:
- are using your own bank account
- are the only person required to authorise debits from this account
- understand if we're unable to take payment on more than one occasion, you may have to pay extra charges and may not be able to pay by DD again
If you receive a message that you are not able to pay by DD you can either:
- make manual payments every month to spread the cost
- pay the full amount in one payment
If you want to pay monthly you must:
- make the first payment within 31 days of attempting the DD set up, the date will be shown on screen
- make each payment within 31 days of the previous payment
- pay the amount the DD was going to be for
Payments are not taken automatically. You’re responsible for making a payment every 31 days. If you do not do this a surcharge of up to £50 will be added.