DND and empty appointment slots can only be claimed when they relate to a new urgent patient allocated to the practice through NHS 111 or the Health Board urgent care mechanism.
For eligible claims, a £75 fee will be added to your Care Package service line which will count towards your contract achievement.
We've created 3 indicators and an e-form to allow practices to submit empty appointment slots for new urgent patients.
You can read further guidance about the indicators and e-form on our website.